Terms of Service

Agreement

These terms govern use of Treica, provided by [COMPANY LEGAL NAME] ("we"). By creating or using a workspace you accept them on behalf of your organisation. Values in square brackets must be completed by the operating company before publication.

The service

Treica is software that helps a financial entity build and maintain a DORA Register of Information and an ICT third-party governance programme. It performs deterministic validation, produces submission packages, and records an audit trail.

Treica is a tool, not a regulatory filing agent and not a provider of legal, regulatory or audit advice. You remain responsible for the accuracy and completeness of what you record, for the decisions you take, and for filing with your competent authority.

Plans

The Free plan includes the full compliance path: the register, validation, submission package generation and filing history, evidence, assessments, findings, risk acceptance, review cycles, monitoring, reporting, the audit pack, users and roles, and the public API.

The Premium plan adds AI-assisted features. Nothing required to meet a regulatory obligation is withheld from the Free plan.

Fees, billing period and notice for the Premium plan are set out in your order or at [PRICING URL].

Your responsibilities

• Keep credentials and API keys confidential, and revoke them when a person or system no longer needs access.
• Only load data you are entitled to load, and only grant access to people entitled to see it.
• Use roles and external-auditor grants so that access matches need.
• Verify any AI-generated suggestion before acting on it.

Acceptable use

You must not attempt to access another customer's workspace, probe or bypass the isolation controls without our written authorisation, upload malicious content, use the service to breach the law, or resell access without agreement.

Automated access must go through the public API using an issued key and must respect the fair use limits described in the Fair Use Policy.

Data and confidentiality

You retain all rights in the content you load. We process it only to provide the service, as described in the Privacy Policy and any data processing agreement between us.

On termination you may export your data. After the period stated in your agreement we will delete or return it.

Availability and support

We aim for high availability but do not guarantee uninterrupted service on the Free plan. Any committed availability target and support response time for Premium is set out at [SLA URL].

Warranties and liability

The service is provided without warranty that it will make you compliant or that a submission will be accepted by an authority. Deterministic checks reduce error; they do not replace your own review.

To the extent permitted by law, our aggregate liability is limited to [LIABILITY CAP]. Nothing limits liability that cannot be limited by law.

Termination

Either party may terminate as set out in the order. We may suspend a workspace immediately where use threatens the security or integrity of the service, and will tell you why.

Governing law

These terms are governed by the law of [GOVERNING LAW], with the courts of [JURISDICTION] having exclusive jurisdiction.